Need help? A few tips to get you started.
What types of surfaces are most suitable for ClingPhoto®?
ClingPhoto®s work best when applied to clean, dry indoor
surfaces that are away from direct sunlight to avoid fading. They have the ability
to cling to indoor surfaces including glass, drywall, metal, plastic, wood, brick
and marble.
How do I reposition my ClingPhoto®? Will it leave behind a residue?
To reposition your ClingPhoto®, peel it off one indoor surface and replace it on to another.
No marks are left behind.
How long will my ClingPhoto® last?
PhotoClings will cling up to four months or longer, depending on where they are placed and how often they
are moved. For best results place on a dry indoor surface away from air-conditioning
vents or strong drafts. In addition, the smoother the surface, the longer it will
cling.
How can I store my ClingPhoto®?
ClingPhoto®s can be rolled up and stored, but
avoid folding them so that you can use them again.
Is ClingPhoto® safe?
Yes, ClingPhoto®s are non-flammable and are made up of #5 recyclable plastic, found in
yogurt containers and baby bottles. ClingPhoto®s contain no additives or chemicals
and is compliant with the Consumer Product Safety Improvement Act (CPSIA) standards.
How does the ClingPhoto® technology work?
ClingPhoto® uses ClingZ® technology. ClingZ®
is an electrically charged polypropylene film that clings to almost any dry, clean
indoor surface and can be repositioned without leaving any residue behind.
What kinds of photo files can be turned into ClingPhoto®s?
ClingPhoto®.com is compatible with PDF, EPS, PNG, JPG, GIF, BMP or TIFF files for both PC and Mac users.
What does resolution mean?
The resolution of a photo refers to its sharpness or clarity.
When photos are saved electronically, they are converted to pixels. The greater
the number of pixels, the higher the resolution. High-resolution pictures are larger
on screen and look better when printed.
Is it possible to increase the resolution of a digital photo?
No. You can always decrease the resolution (if you want to make
the picture smaller, for example), but you can't add more detail to a photo. Photo-editing
software can often improve the appearance of a photo without increasing the resolution.
Try increasing the sharpness and adjusting the contrast.
What is the best resolution for my photos?
Clingphoto.com recommends uploading photos with at least 150 dpi.
300 dpi is ideal.
How do I cut out my ClingPhoto®s?
ClingPhoto®.com recommends using
basic handheld scissors. Please use caution when using sharp tools.
Is there any charge for uploading?
No. Uploading your digital photos is completely free!
How long will ClingPhoto® store photos in my account?
We will keep your photos online
as long as you are a member for free.
How do I upload a photo?
All photos are uploaded
during the customization process. As you begin the process of customizing your design
you will be presented with the opportunity to upload images. Any images uploaded
here can be used in the current design. They will also be saved for use in future
orders. Specific instructions on how to upload your images are provided inside the
upload tool.
How long are my photos stored on my account?
We offer free storage
of your online photos. At this time, there is no limit to the number of digital
photos you can upload.
How do I sign up for an account?
To create your free account
[hyperlink to create an account], you need a valid email address to register. After
you create your account, we'll send you an email confirmation of your registration.
What if I've forgotten my password?
We'll send your password to the email address
stored in your account. Click here.
How can I get help with my account or with my order?
For help with ClingPhoto®.com or questions
about your order, give us a call at 888-677-5770 or email us.
What methods of payment does ClingPhoto®.com accept?
We accept the
following credit cards: Visa, MasterCard and American Express.
Shipping Information
For standard shipments we use USPS. For 2-day service we use FedEx.
Note about delivery times:
Please add your order processing time to the shipping time to determine total
delivery time. For example, if you order prints and choose overnight shipping, the
order is processed in 1-2 business days, and delivered 1 business day later. Total
delivery time is 2-3 business days.
What is the cost for shipping?
The cost for
shipping is determined based on shipping location and weight of item(s) ordered.
Can you ship internationally?
Yes, cost for shipping is determined based on shipping
location and weight of item(s) ordered.
Privacy Policy
ClingPhoto® does not rent,
sell or share customer information to third parties. For more information on our
Privacy Policy.
Terms & Conditions
For more information on our terms and conditions.
Return & Refund Policy
Your satisfaction is
very important to us. If your product arrives damaged or your order is not correct
we will provide you with a full replacement or a full refund. Please contact customer
service via e-mail at help@clingphoto.com or by phone on our toll-free number: 888-677-5770.
To help us assist you faster, please have your order number available when calling.
Contact us
You can reach us by phone or email. Or view our suggested tips to get
you started.
1-888-677-5770
help@clingphoto.com
Forget your Password?
About ClingPhoto®.com
What is ClingPhoto®.com?
ClingPhoto®.com allows you to upload
digital images right from your desktop and create custom sized high quality prints
that cling to any indoor surface―without having to use any sort of pins, tacks or
adhesives. ClingPhoto®s leave no residue, are easily repositioned and cling on both
sides.